Document 1: Website Terms of Use
Plain-language summary: These are the rules for using our public website at relae.ai. They cover what you can expect from the site, what you may not do on it, that the content is ours, and the usual legal basics. They apply to anyone who visits the site, separate from the contract that paying customers sign.
1. About these terms
These Website Terms of Use govern your access to and use of the Relae marketing website at relae.ai and related pages (the Site). By using the Site, you agree to these terms. If you do not agree, please do not use the Site. These terms apply to general visitors. If you become a Customer, the Master Subscription Agreement governs your use of the Platform.
These terms apply to the public Site and its regional pages wherever you visit from. An inquiry, demonstration request, access application or beta waitlist entry does not itself create a subscription. Platform use is governed by the separate agreement applicable to your organization when access is offered and accepted.
2. Who we are
The Site is operated by Relae Inc., a Canadian corporation based in Toronto, Ontario. You can reach us at hello@relae.ai.
3. Use of the Site
You may use the Site for lawful, informational purposes. You agree not to: (a) use the Site in any way that breaks the law or infringes others' rights; (b) attempt to gain unauthorized access to the Site, its servers, or connected systems; (c) interfere with the Site's operation or security; (d) scrape, harvest, or collect information from the Site by automated means except as permitted by our robots file or with our written consent; or (e) misrepresent your identity or affiliation.
4. Intellectual property
The Site and its content (text, design, logos, the Relae name and brand, graphics, and software) are owned by Relae or our licensors and are protected by intellectual-property laws. We grant you a limited, personal, non-exclusive, non-transferable licence to view the Site for your own informational use. You may not copy, reproduce, republish, or create derivative works from the Site's content without our written permission, except for ordinary personal reference.
5. Inquiries, beta applications and other submissions
If you submit information through the Site (for example our request-access form), you confirm the information is accurate and that you are entitled to provide it. We handle that information in accordance with our Privacy Policy. A short privacy notice appears at the form itself, at the point of collection, and where consent is needed we ask for it there.
We use your submission to respond and, if you join a beta waitlist, to contact you about that request and beta opportunity. Applying or joining a waitlist does not guarantee an invitation, launch date, feature or price. Any offer of Platform access is subject to the eligibility requirements and separate terms supplied with that offer. A regional page or country selection does not itself determine your organization's service agreement or data-hosting location. Requesting beta information does not enroll you in unrelated promotional email.
6. Third-party links
The Site may link to third-party websites we do not control. We are not responsible for their content or practices, and a link is not an endorsement.
7. Disclaimers
The Site is provided on an as-is and as-available basis. To the fullest extent permitted by law, we disclaim warranties of any kind regarding the Site, including accuracy, availability, and fitness for a particular purpose. Information on the Site is for general information and is not professional (tax, legal, or financial) advice. Nothing in these terms limits any right you have under applicable consumer-protection law that cannot lawfully be limited.
8. Limitation of liability
To the fullest extent permitted by law, Relae is not liable for any indirect, incidental, special, or consequential damages arising from your use of the Site. Relae's total liability to any visitor arising from use of the Site is limited to one hundred Canadian dollars (CAD 100). This clause does not limit liability that cannot be limited under applicable law, including liability for fraud or for personal injury caused by negligence. Nothing here restricts a statutory data-protection right or remedy that applicable law does not permit us to restrict.
9. Changes
We may update these terms and will publish an updated date. Changes apply prospectively. Where applicable law requires notice or acceptance, we will follow that requirement. Changes to these Site terms do not amend a separate subscription agreement or retrospectively change how an earlier submission was handled.
10. Governing law
Subject to applicable law that cannot be excluded or varied by agreement, these terms are governed by the laws of Ontario and the federal laws of Canada applicable there. The courts of Ontario have non-exclusive jurisdiction. If mandatory law gives you protections under the law of your usual residence, or a right to bring proceedings in another court, nothing here removes those protections or that right. These terms do not limit any right to complain to a competent privacy or consumer-protection authority.
Last updated: 16 October 2026.